Privacy Policy
Aletra Privacy Policy
PT. Aletra Mobil Nusantara is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and disclose your personal data when you access our website at https://aletra.id.
- 1.
Information We Collect
- Full name
- Email address
- Phone number
- Residential address
- Vehicle information of interest
- Geographic location (via browser/GPS)
- Device and browser information
- IP address and site activity
- Data from forms such as “Test Drive”, “Contact Us”, etc.
- 2.
How We Collect Data
- Forms you fill out on our website
- Cookies and other tracking technologies
- Integrations with third parties such as Google Analytics, Meta Pixel, etc.
- Email communication or direct contact with Aletra team
- 3.
Purpose of Information Use
- Processing test drive, consultation, or purchase requests
- Sending information about our products, promotions, or services
- Improving the user experience on our website
- Conducting internal analysis and product development
- Ensuring legal compliance and internal policies
- Sharing data with authorized dealers or related partners
- 4.
Sharing Data with Third Parties
- Authorized Aletra dealers for further processing
- Financing or leasing partners (with your consent)
- Technology or marketing vendors acting on our behalf
- Authorities if required by law
- We do not sell your personal data to any party.
- 5.
Cookies
- Remembering user preferences
- Measuring site performance
- Providing relevant content
- You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain functions of the website.
- 6.
Information Security
We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.
- 7.
Data Storage and Retention
We retain your personal data as long as necessary for the purposes for which it was collected or to comply with applicable legal obligations. Once no longer needed, your data will be deleted or anonymized.
- 8.
Your Rights
- Access your personal data
- Correct or update your information
- Withdraw consent
- Delete your personal data
- File complaints about data management
- Please contact us to exercise these rights.
- 9.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified on this site or via email (if relevant). The revision date will always be listed at the top of this policy.
- 10.
Contact
Company:
PT. Aletra Mobil Nusantara
Address:
JL. Pluit Permai No.1 RT.9/RW.4, Pluit, Penjaringan, North Jakarta, Special Capital Region of Jakarta 14450
Email:
contact@aletra.id
Phone:
+6285-777-272272
Business Hours:
Monday - Friday (09.00 AM - 05.00 PM)